Golden rules
- Staff will never ask for your password, 2FA code or Roblox cookie.
- Only trust links from official sources: novamstudios.com, docs.novamstudios.com and our official Discord.
- Be careful with strangers offering “cheap” items or free Robux.
- Never share personal information (address, school, real name) with strangers.
- Enable 2-step verification on Roblox and Discord.
Recognize a scam
- “Free Robux” or “free Limiteds”
- Urgent messages (“your account will be banned”)
- DMs from fake staff accounts
- Links that look almost like an official one
What to do
- Do not click or reply.
- Take a screenshot.
- Report it.
If you are under 13 or in a difficult situation, talk to a parent or trusted adult and use Roblox’s own safety tools.