> ## Documentation Index
> Fetch the complete documentation index at: https://docs.novamstudios.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Discord guide

> How to get started in the Novam Discord and where to get help.

Our Discord is the heart of the community: news, events and chatting with other players and the team.

<Card title="Join the Novam Discord" icon="message-circle" href="https://discord.gg/novam">discord.gg/novam</Card>

## First steps

<Steps>
  <Step title="Join and read the rules">Read the [server rules](/community/rules) before you chat.</Step>
  <Step title="Introduce yourself">Say hi in the community channel.</Step>
  <Step title="Check announcements">Updates and events are posted there.</Step>
  <Step title="Need help?">Use the [contact form](https://forms.novamstudios.com/r/contact). Do not DM staff members.</Step>
</Steps>

## Getting help

Support runs through forms, not Discord tickets. Use the [contact form](https://forms.novamstudios.com/r/contact) for questions, bug reports, player reports and appeals. See the [help center](/support/help).

## Who is who

Moderation and support ranks are explained in [departments and roles](/studio/departments).

<Warning>
  **FILL IN:** Channel names (announcements, introductions, chat), member roles and how to get them, and any boosting perks.
</Warning>


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